CIBC — Bank in Edmonton

Reviews of CIBC

• Owen

  Added 2016.08.31

  I don't know why the first teller wasted my time, but I'm certainly not going to deal with her again.
• Jack

  Added 2015.09.08

  Was in the branch making a deposit and there was another customer who just wanted a new debit card and was very polite. Because they were a business customer the bank would not help them and the teller told them to try another branch. The manager refused to help (which i am sure has the knowledge to issue a debit card). The customer asked the bank if they can call the other branches to make sure they have someone available to help them so they do not drive around from branch to branch. The teller said no that's not her job. Very poor service and the fact the manager did nothing to assist the customer makes it even worse.
• Samuel

  Added 2014.12.04

  Good and bad things at the same time. Looks unmaintained from outside, but inside we find friendly and helpful agents. The phone calls NEVER go through to anyone, as if nobody ever answers the phone.
• Robert

  Added 2014.09.04

  I work with a local business, we frequently go to this bank to exchange bills. I went and talked to a teller just like any other time to exchange bills, and she informed me that I needed an account or ID to exchange larger amounts of bills. I've never had this problem before, but I figured policy is policy. After going out and returning with my wallet ready and speaking to a different teller, the new teller didn't even ask me for my ID or anything; she exchanged what I needed and things went just as smooth as any other time.
• William

  Added 2013.06.23

  While the staff here is generally helpful, there seems to be staffing issues here. On several occasions I have come in to complete basic banking tasks and have had to wait upwards of 10-15 minutes for the one teller to come available.