Scotiabank — Bank in Edmonton

Reviews of Scotiabank

• Justin

  Added 2016.02.29

  When your job as a bank teller is becoming obsolete, you would think you'd work hard to offer better service. We arrived two minutes to closing and the doors were locked, the staff inside told us it was past 5pm (which was a lie) and couldn't help us, they have families to get home to. Good to know, I usually come to the bank for fun and definitely don't have a family! I'm asking you to spend 2 minutes on a simple but time sensitive transaction, since you should still be open. Scotia's total lack of branches in Edmonton open later than 5pm on a weekday puts them way behind their competitors.
• Adam

  Added 2015.11.05

  Manager Peter and clerk Bill helped me through a situation today and even offered to go above and beyond. Thank you both for your help, my family and I very much appreciate it.
• Evan

  Added 2014.10.30

  Went to deposit a draft into a friends account who was out of town and they refused to help me. I had all the account info required to make the deposit and the questioned the validity of the draft which I had just picked up from RBC a few minutes before I came to this branch. I informed them if there is an issue I can get cash and they said they can't take that amount in cash. The manager was no help either and finally after 30 minutes of arguing they deposited the money. What a joke scotia bank is. I would open with a different institution if you want good service from a bank that handles YOUR money.
• William

  Added 2014.05.25

  A nightmare customer service first witnessed while waiting in line with several customers blowing up in frustration and then experienced myself on the receiving end. Thirty minutes for a simple transaction that should take less than 5.
• Alex

  Added 2013.07.29

  Was treated very poorly by Banji Oyenekan. I don’t like to drop someone’s full name in a review but I’ll make this exception. He mocked my questions and comments and didn’t even react or respond when I cracked a joke in attempt to break the ice.