Crate And Barrel — Furniture Store in Edmonton

Reviews of Crate And Barrel

• Alexander

  Added 2016.06.21

  Before this "interaction" I had planned to buy a few items. I just put them down and left the store. I was also originally planning to have my wedding registry there-definitely not going to now.
• Juan

  Added 2015.03.19

  Fantastic selection of home, kitchen and dining wear. Definitely on the pricier side, but in most cases the quality is worth it. They are also continually bringing in new products to keep things fresh and interesting. Every time I have shopped here, the staff have been very friendly and helpful, and they never disappoint when it comes to carefully packing your goods to take home. Worth stopping in if you're looking for something a bit more classy.
• Nathaniel

  Added 2015.02.18

  One of the most pretentious stores I have ever been into. They wanted ~$500 for shipping as I live outside Edmonton. I made the comment that that was part of the cost of a sofa-the clerk then scoffed and said "At the Brick, maybe".
• Timothy

  Added 2014.08.06

  This store sold me a beautiful wooden book case, imported from India, that contained an ACTIVE BEETLE INFESTATION in the improperly treated wood and then refused to take the book case back because we didn't discover the infestation until 4 years had passed. The life cycle of the powderpost beetle is 5 years! The larvae eat their way out of the wood leaving a mess of sawdust and surface holes. The management believes that we somehow infested this book case ourselves. Yeah right! After a DIY fumigation that seemed to get rid of all the bugs, they've actually popped up again in the last couple of days. I don't know what's left to do except keep trying to fumigate or throw it away entirely. Research led me to seeing reviews of this company from all over the USA where customers experienced the exact same problem as me. Beware of their "rustic" wooden furniture...
• Emily

  Added 2013.07.26

  I bought a set of 12 to save money thinking they would be an investment and wouldn't need to buy more for awhile. My 6 year old and I had just finished removing the stickers that don't come off easily and one fell and shattered. Most reviews that say these bowls break easily still gave a lot of stars, it doesn't make sense. The bowls are terrible quality, invest in some P***x. My husband dropped a P***x bowl as I was trying to defend my poor purchase in these bowls and it did not shatter. I went to return the rest of the bowls to Vanessa P in Southgate store and she spent 15 minutes meticulously inspecting the rest of the bowls before reluctantly deciding "this one time only" would I get my money back. Terrible products and terrible customer service.
• Andrew

  Added 2013.05.11

  I went in on Saturday to look at some appliances and cookware for Xmas gifts. I don’t think I’ve been followed like that since I was a teenager. The lady was literally 5 feet behind me, using displays to hide herself. Every time I noticed her she’d ask if I needed help, which was nice the first time, but more insulting 30 seconds later. Your distrust of “different looking” people lost you a big sale, and any future business.