Smitty S Family Restaurants — Restaurant in Edmonton

Reviews of Smitty S Family Restaurants

• Bryan

  Added 2016.09.25

  I waited a long time to be seated- watching countless employees pass me until one sat me. I waited again for someone to notice I was there to take my order. I waited 30 minutes for an omelette. As I ate, I witnessed an employee HASSLE an elderly couple about the card they were trying to use to pay their bill. They were elderly and had some troubles with memory. No one stopped to check on me my entire meal. When I was finished, I asked to pay my bill in which the employee dropped off the machine and left me at my table to go do something else. I paid $19.30 for a subpar omelette and subpar coffee in which I did not receive a refill. I didn’t feel the need to leave a tip- remember that customer service is paramount and reflects on the company as a whole. I will NOT be back to this location based on my experience.
• Eric

  Added 2015.06.12

  Excellent, friendly service. Variety of food choices- good value.
• Grace

  Added 2014.10.05

  Good environment, good food, good staff and great prices...
• Ian

  Added 2014.07.24

  3/4 of us had terrible diarrhea all afternoon after eating at this location. An employee, pushed free ice cream onto an infant, then grabbed the baby and joked about kidnapping and getting a really good random because of how cute the baby was. I feel horrible that I didn't speak up in the moment. Beware.
• Julian

  Added 2013.09.20

  Always had good service and never got sick from eating there. Usually go about 2 or 3 times in a week. Good menu for seniors . I thank the staff , for the respect they show us.